Are you a research expert with experience in the online/digital and/or media space with a passion for consumer behavior including the metrics and research behind major marketing and advertising decisions? comScore, Inc., a global top 20 market research firm is searching for a Research Manager with strong survey research knowledge to help grow the online Retail vertical of our custom research group.

Job Title: Research Manager

Location: Seattle, WA

Reports to: Senior Research Director

BASIC FUNCTION:
The Research Manager will be responsible for coordinating all activities and final deliverables of concurrent custom survey research projects for comScore clients. In this role, the Research Manager will also be responsible for assisting in consulting with clients regarding the implementation of research deliverables. The Research Manager will take ownership for the quality of every client deliverable.

ESSENTIAL DUTIES AND RESPONSIBLITIES:
• Identify and gain agreement on key client objectives and expectations regarding custom research clients
• Design/write questionnaires
• Oversee all data-related aspects of project execution
• Management of quality control assurance from fielding through report delivery
• Manage progress of survey research projects to ensure accomplishment of client research objectives- this includes communication to anticipate challenges related to survey design, fielding/data collection, and project deliverables. It also requires the Research Manager to take the lead role in active communication with the client and the Research Director/Internal Team in reporting project progress, anticipating and overcoming project-related challenges, and assuring quality deliverables.
• Creating/writing data tabulation and banner plans, and checking data for accuracy once custom tabulations have been produced
• Perform basic analysis of survey research results, including sub-group analysis based on cross tabulation, for inclusion in reports. Able to develop/write overall study analytic plans. Basic analysis to include:
o Produce descriptive analyses of results consistent with client research objectives- including cross-tabulation and profiling
o Perform basic analyses of statistical significance using accepted measures such as t-tests, chi square and analysis of variance
o Perform correlation analysis
• Design/create reports/presentations based on client needs and present findings and recommendations to clients with supervision
• Analyze large information sets in order to communicate compelling insights to clients
• Write and submit proposals for additional projects to existing clients. Support and upsell existing clients with company’s growth objectives in mind.
• Manage and help grow internal analyst team. Oversee analyst activities and advise them on key methodology issues to ensure all project related tasks are successfully completed.

QUALIFICATIONS:
• Bachelor’s Degree in Marketing, Business, Social Sciences, or quantitative field
• 2-5 years of survey research experience. Work experience that is analytical in nature, and experience with custom research is highly desired.
• Background in online advertising or experience in the online retail sectors required. Familiarity with advertising effectiveness research strongly preferred.
• Strong attention to detail and quality
• Understanding of survey execution needs and requirements
• Proven ability to manage and develop ongoing client relationships
• Experience managing multiple projects and internal tasks
• Must be proficient in SPSS
• Experience determining client requirements and coordinating with product development is a plus
• Excellent communication skills, including both written and verbal, and presentation skills
• Pro-active problem solving skills
• Proven leadership ability and evidence of positively influencing cross-functional team members and mentoring junior staff
• Very high energy/ positive attitude
• Microsoft office proficiency with Word, Excel, and Powerpoint

comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital marketing intelligence. In an independent survey of 800 of the most influential publishers, advertising agencies and advertisers conducted by William Blair & Company in January 2009, comScore was rated the ' most preferred online audience measurement service' by 50% of respondents, a full 25 points ahead of its nearest competitor. comScore's capabilities are based on a massive, global cross-section of approximately 2 million Internet users who have given comScore permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. comScore panelists also participate in survey research that gathers and integrates their attitudes and intentions. Using its proprietary technology, comScore measures what matters across a broad spectrum of digital behavior and attitudes, helping clients design more powerful marketing strategies that deliver superior ROI. With its recent acquisition of M:Metrics, comScore is also a leading source of data on mobile usage. comScore services are used by more than 1,200 clients, including global leaders such as AOL, Microsoft, Yahoo!, BBC, Carat, Cyworld, Deutsche Bank, France Telecom, Best Buy, The Newspaper Association of America, Financial Times, ESPN, Fox Sports, Nestle, Starcom, Universal McCann, the United States Postal Service, the University of Chicago, Verizon Services Group and ViaMichelin.