Systems Engineer
Location: Reston, VA Job Description:
The function of the Product Operations team is to execute and support the daily processes needed for comScore to function. This spans all areas of the business, including data collection, data aggregation, processing, and publishing the data to our customers. The Systems Engineer will be responsible for maintaining the systems and processes needed for the daily, weekly, and monthly production of comScore data. This includes performing weekly maintenance on 200+ Windows servers. In this role, you will also be the point person for running daily jobs and performing ad hoc requests as they come in. You will work across multiple systems to ensure that everything that is supposed to happen in a day completes successfully. Problem solving will consume a large portion of your time, as you will assist multiple teams with resolving issues on a daily basis. Your technical and analytical skills will be challenged and will increase over time as you become the point of contact for production processing.
Responsibilities:
• Support of the production systems (partial weekend support is common)
• Windows server patches and maintenance
• Execution of scheduled jobs and scripts to process data
• Processing of ad hoc requests
• Validation of process completion
• Windows server patches and updates
• Document production processes and standard operating procedure
• Update support documentation on a weekly basis
• Weekly status reports highlighting critical concerns
• Communication of issue summaries including root cause
Desired Skills:
• Ability to work in a fast paced environment
• Attention to detail is critical
• Understand data processing, systems and interactions
• Understand how systems communicate and how changes impact systems and users
• Possess strong analytical and communication skills
• Demonstrated ability to work effectively as a member of a team
• Excellent written and verbal communications skills and ability to multi-task
Desired Qualifications:
• Bachelor’s Degree in Computer Science or related field.
• Experience supporting systems in a production environment
• Experience with Windows Server
• Experience with SQL server and relational databases
• Knowledge of SQL queries
• Knowledge of XML
comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital marketing intelligence. comScore helps its clients better understand, leverage and profit from the rapidly evolving digital marketing landscape by providing solutions in the measurement and evaluation of online audiences, advertising effectiveness, social media, search, video, mobile, e-commerce , and a broad variety of other emerging forms of digital behavior. comScore's capabilities are based on a global panel of approximately 2 million Internet users who have given comScore explicit permission to confidentially capture their browsing and purchase behavior. These data can also be combined with census-level Web site or telecom carrier data to provide the most comprehensive and unified measurement of digital activity. comScore's recent acquisition of ARSgroup adds one of the industry's most validated measurement of the persuasive power of advertising in TV and multi-media campaigns. comScore services are used by more than 1,300 clients around the world, including global leaders such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, Facebook, France Telecom, Financial Times, Fox, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon Services Group, ViaMichelin and Yahoo!. For more information, please visit www.comScore.com.
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